Contact Us
We'd love to hear from you. Whether you have a question about an order, need sizing advice, or simply want to get in touch — our team at SHEER SECRET is here to help.
Business Information
Company Name: SH GROUP LIMITED
Registered Address: Unit 03, 7/F, Block B, Tuen Mun Industrial Centre, 2 San Ping Street, Tuen Mun, New Territories, Hong Kong
Customer Support
Email: thesheersecret@gmail.com
Phone: +852 3069 7751
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)
We aim to respond to all enquiries within 1–5 business days. Please note that our replies may occasionally be filtered into your spam or junk folder — if you haven't heard back from us, we recommend checking there first. If you still haven't received a response within 1–5 business days, please don't hesitate to reach out again and we will do our best to assist you.
Order Enquiries
If you have a question about your order — including shipping, tracking, returns, or exchanges — please email us with your order number and we'll get back to you as soon as possible.
Wholesale & Collaboration Enquiries
Interested in carrying SHEER SECRET in your boutique or retail store, or exploring a collaboration with us? We'd love to connect. Please reach out to us at thesheersecret@gmail.com with the subject line "Wholesale Enquiry" or "Collaboration Enquiry". Kindly include your social media account information so we can learn more about you.
Thank you for choosing SHEER SECRET. We look forward to hearing from you.